SEND Development Officer

Package Description

Job Introduction

Are you looking for an administration role that makes a real impact on children and young people with Special Educational Needs, and their families, in East Sussex?

We are offering an exciting opportunity to work closely with our SEND Development Officer. This varied role will primarily focus on assisting with writing responses to complaints and analysing their themes.

You will be based at County Hall, the Head Office for East Sussex County Council, located on the edge of Lewes Town Centre. The office is within walking distance to both the town and train station, and easily accessible by bus. On-site parking is available at a reduced rate for employees.

In this role, you'll use our case management system and collaborate with colleagues in the Assessment and Planning team to prepare informed responses to inquiries from customers and managers. You will also generate reports to help the team reflect on performance and identify opportunities for improving the service we provide.

We are looking for candidates who:

• Have advanced MS Office skills, along with experience in databases and management information systems
• Are skilled at extracting and analysing performance data to drive service development
• Can work well under pressure, meet deadlines, and manage competing priorities

What can we offer you?

• A motivated team committed to the continuous improvement of outcomes for children and young people.
• A commitment to a model of reflective practice based on regular supervision to support all employees in their professional development.
• A continued professional development (CPD) programme to ensure your personal and professional skills and knowledge are enhanced and developed to support the performance of the service.
• A fellow team of motivated and committed professionals, and a supportive wider management team.
• County Hall provides a café with a full range of hot and cold lunches, snacks and drinks with seating both indoors and out.

For further information relating to the job role, please do refer to the Job Description and Person Specification

Please read our help applying for jobs pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you’ve submitted your application and at interview.
 
 As part of your application, you will need to complete your education and work history and upload a supporting statement, showing how you meet the essential criteria within the job description and job specification. Your supporting statement is the most important part of your application as it will be used in the shortlisting process to determine if you will be invited to attend an interview.
 
For an informal discussion about this opportunity contact Susan Cotterill, Service Manager Assessment & Planning 14-25 Team on 01273 336740.
 
Interviews will be carried out in the form of a face to face interview, followed by a task at County Hall in Lewes, This will take place on Tuesday 6 May 2025. 
 
We offer a diverse range of benefits to help and support you during your employment. More information can be found on our Benefits page.
 
For work that makes a difference

Additional Information

Additional Information

Your starting salary will be pro rata if the above position is part-time or term-time only.

Data provided as part of a job application will be processed in line with the privacy notice for job applicants.

DBS

This post is subject to an Enhanced DBS check or Enhanced check for Regulated Activity with the Disclosure and Barring Services. For further information about what is required in this process please go to gov.uk disclosure and barring service . Please note that we require evidence of an overseas police check if you have lived or worked abroad.

Work Permits

 We may be able to obtain a Work Permit for this post but this is subject to meeting the requirements of the UK Border Agency’s Points-based Immigration System. Due to the restrictions we cannot guarantee that individuals that meet the requirements of the Points-based Immigration System will be issued with clearance to obtain work permits. 

If you require sponsorship to work in the UK please let the hiring manager know this in your application so we can check eligibility for sponsorship for the role.

Reasonable adjustments

If you require any reasonable adjustments, due to disability, to enable you to participate fully in the process please contact the hiring manager on the contact details above.

Reasonable adjustments include things like an offline application form. If you would like to discuss your requirements further, please get in touch.

Equal Opportunities

East Sussex County Council is an equal opportunities employer. We welcome applications from all suitable candidates, regardless of race, gender, sexual orientation, disability or age. All applications are treated on merit.

Company Information