Performance and Intelligence Specialist

Job Introduction

The starting salary for this role is £38,746 per annum based on a 36-hour working week. The position is offered on a 12-month fixed-term or secondment basis.

Are you looking for a new opportunity to develop your career in data analysis within an emergency service environment?

About us

Surrey Fire and Rescue Service (SFRS) provides an emergency service that looks after approximately 1.18 million people spread across approximately 1,676 square kilometres in a county that includes several large urban areas. Surrey has also been found to have the highest concentration of trees in the UK. There are 103 kilometres of motorway, two major airports nearby and more than 1000 sites identified as posing high risk throughout the county.

Surrey's Firefighters are trained to deal with a range of emergency situations, not just fires and road traffic collisions. These activities include working with other agencies to respond to widespread flooding and other water rescue incidents or dealing with emergencies that may involve hazardous materials.

At SFRS, we believe it is essential to embed our commitment to the Core Code of Ethics and particularly equality, diversity and inclusion, into every aspect of our work. This is a dual responsibility applying both to our outward facing, community-focussed activities and to our internal responsibilities to people and volunteers.

Our vision is that everyone representing SFRS will be community role model. These include:

• Putting our communities first
• Integrity
• Dignity and respect
• Leadership
• Equality, diversity and inclusion

The Team

SFRS delivers services to ensure our communities are safer, whether it be preventing and protecting people from fire and other risks or responding swiftly and effectively to the emergencies that occur. 

The Data, Digital & Specialist Projects Team is responsible for the Service’s core data analysis and reports, both of which are used in support of service delivery and improvement. We also lead on the Digital Strategy and related IT projects and data governance; there are around a dozen people in the team at the moment.

Our team played a lead role in modelling the response incident data that has enabled a significant shift of the workforce from this activity into community protection and prevention activities. We continue to be key in enabling the Mobilising Control function of the Service to enlarge its scope to cover other fire and rescue services.

Your role

The Performance & Intelligence Specialist role is to visualise and analyse service performance data and management information such as operational response data and community fire safety work streams through to sickness and absence data. You will analyse and present this information to a high level of quality and in a format as required by the customer.

You will also be a key person in making the following areas work happen:

• Support renewal of the Service's performance management framework, particularly around benchmarking, target setting for station and borough plans and annual update of service plans
• Take a lead on responding to requests for management information, provide national data returns and support Freedom of Information requests
• Work as part of the team that updates the Service's Community Risk Profile which is our assessment of the risks facing communities in Surrey based on our analysis of available data

To be considered for shortlisting for this position your application will clearly evidence:

• Substantial Tableau experience or equivalent visualisation software
• Excellent data analysis skills and knowledge of data analysis systems
• Able to accurately understand Service requirements and effectively work with others to deliver products in a timely way
• Self-motivation and able to deliver regular reports without prompting
• Knowledge of FME for the automation of data preparation
• Experience of database management, including writing SQL scripts

Are you ready to become an essential part of our team, working in a high-impact role that makes a difference in our community every day? We look forward to receiving your application.

At Surrey, our values and behaviours are just as important as our skills and abilities. They shape who we are as an organisation. Find out more about the values we follow.

For more information please find the full job description below and refer to this before submitting your application. We also invite you to read our Life at Surrey handbook to see insights of the culture at Surrey and how as a valued employee, you can help shape our Council.

Additional Information

The job advert closes at 23:59 on 24/11/2023.

Interviews will take place week commencing 11/12/2023.

Contact Details

For an informal discussion please contact Peter Rice by e-mail at peter.rice@surreycc.gov.uk.

We look forward to receiving your application, please click on the apply online button below to submit.

Benefits

For more information about the wide variety of benefits you can take advantage of please visit MyBenefits for Surrey County Council staff.

Our Commitment

Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where:

• The candidate has evidenced the minimum criteria for the role through their application
• The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role.  

We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.